Privacy Policy

Last updated: September 5, 2026

1. Introduction

Welcome to MyCommunity.Living. Protecting your privacy and your personal data is a priority for us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform. MyCommunity.Living is a community platform that connects people, local services, and events. We use your data solely to provide and improve our services. We never sell or rent your personal data.

2. Data Controller

The controller of your personal data is: MyCommunity.Living contact@mycommunity.living

3. Your Rights

Under the GDPR and the LGPD (Brazil), you have the right to: • Access your personal data • Correct inaccurate data • Request erasure of your data • Request restriction of processing • Object to processing based on legitimate interests • Request data portability • Withdraw consent at any time • Lodge a complaint with a competent supervisory authority To exercise your rights, contact us at: contact@mycommunity.living

4. Data We Collect

4.1 Data you provide • Full name • Email address • Password (encrypted) • Country of origin and destination • City and region • Nationality • Phone (optional) • Profile photo and bio 4.2 Platform usage data • Services and events you publish • Ratings and comments • Favorites • Event participation (RSVP) 4.3 Interaction and engagement data • Views of services and events • Clicks on contact channels (phone, WhatsApp, social media, website) We use this data to produce metrics and improve the platform experience. 4.4 Technical data • IP address • Device type • Browser • Cookies 4.5 Payment data Payments are processed by third parties (e.g. Stripe). We do not store full credit card details. 4.6 Discovery from public sources We may collect professional details, event information, short supporting excerpts, candidate images, and source URLs from websites, directories, feeds, and authorised public social pages. We identify the source, support correction, claiming, and removal, and do not retain full pages.

5. Legal Basis for Processing

We process your data on the following bases: • Contract performance: to provide the platform and its features • Consent: for communications and non-essential cookies • Legitimate interests: to improve the platform, prevent fraud, analyse usage, and help the community discover relevant professional services and events • Legal obligation: to comply with applicable laws Where we rely on legitimate interests, we assess necessity, proportionality, and impact on your rights. You may request correction, object to processing, or request removal of content discovered from public sources.

6. How We Use Your Data

We use your data to: • Operate and maintain the platform • Create and manage your account • Personalise content by city and interests • Enable interaction between users • Process payments and subscriptions • Moderate content • Comply with legal obligations We also use your data to: • Measure performance of services and events • Generate metrics for advertisers • Improve recommendations and feed ranking 6.1 Metrics and interactions The platform collects interaction data such as views and clicks on contact actions. We use this data to: • Produce performance statistics for advertisers • Improve content relevance • Understand overall platform behaviour This information is not used for third-party advertising.

7. Data Sharing

We may share your data with: • Infrastructure: Supabase (database), Vercel (hosting) • Payments: Stripe • Analytics: usage analytics tools All partners follow recognised data protection standards. We may also share data when required by law.

8. International Transfers

Your data may be processed outside the European Economic Area. In those cases, we use appropriate safeguards, such as EU standard contractual clauses.

9. Data Retention

We store your data: • While your account remains active • For as long as necessary to meet legal obligations If you delete your account: • Your data will be erased or anonymised • Except where retention is required for legal purposes General technical logs may be kept for up to 60 days. Discovery logs and short excerpts are retained for up to 90 days; rejected candidates for up to 180 days to prevent rediscovery; provenance remains while published content is active.

10. Data Security

We implement technical and organisational measures, including: • Encryption in transit • Access controls • Database security policies (RLS) • Secure authentication Even so, no system is 100% secure.

11. Cookies

We use cookies for: • Platform functionality and security • Your essential language preference • Other preferences and usage analytics Non-essential cookies are used only with your consent. The language cookie is strictly necessary to deliver the version of the platform you selected. You can manage your preferences at any time.

12. User Content

Content you publish (services, events, comments): • May be visible to the public • May be indexed by search engines You are responsible for: • The accuracy of the information • Having permission to publish any third-party data

13. Automated Decisions

The platform may use algorithms to: • Rank content in the feed • Recommend services and events These measures do not produce legal or similarly significant effects concerning you.

14. Minors

The platform is intended for users aged 16 or over. We do not knowingly collect data from children.

15. Changes to This Policy

We may update this policy from time to time. We encourage you to review this page regularly.

Google advertising and your choices

When ad serving is enabled, selected pages may show Google AdSense advertising. Google and the partners listed in the consent message may process identifiers, IP addresses and device information, use cookies and similar technologies, and measure or personalise ads according to applicable choices. In this initial release, we do not request ads without the consent confirmation required by our integration. In the EEA, UK and Switzerland, advertising choices are managed through Google’s certified CMP. You can reopen the message through Ad privacy settings. Preferences for other tools remain in Cookie Settings. Refusing consent does not prevent you from reading listings. Learn how Google uses data at https://policies.google.com/technologies/partner-sites.

16. Contact

For questions or requests: contact@mycommunity.living