Política de privacidad

Última actualización: 19 de marzo de 2026

1. Introducción

Welcome to MyCommunity.Living. Protecting your privacy and your personal data is a priority for us. This Política de privacidad explains how we collect, use, store, and protect your information when you use our platform. MyCommunity.Living is a community platform that connects people, local services, and events. We use your data solely to provide and improve our services. We never sell or rent your personal data.

2. Responsable del tratamiento

The controller of your personal data is: MyCommunity.Living contact@mycommunity.living

3. Tus derechos

Under the GDPR y los LGPD (Brasil), you have the right to: • Access your personal data • Correct inaccurate data • Request erasure of your data • Request restriction of processing • Object to processing based on legitimate interests • Request data portability • Withdraw consent at any time • Lodge a complaint with a competent supervisory authority Hasta exercise your rights, contact us at: contact@mycommunity.living

4. Datos que recopilamos

4.1 Data you provide • Nombre completo • Correo address • Contraseña (encrypted) • País of origin and destination • Ciudad and region • Nacionalidad • Teléfono (opcional) • Foto de perfil and bio 4.2 Platform usage data • Servicios and events you publish • Valoraciones and comments • Favoritos • Evento participation (RSVP) 4.3 Interaction and engagement data • Vistas of services and events • Clicks on contact channels (phone, WhatsApp, social media, website) We use this data to produce metrics and improve the platform experience. 4.4 Technical data • IP address • Device type • Browser • Cookies 4.5 Payment data Pagos are processed by third parties (e.g. Stripe). We do not store full credit card details.

5. Base legal del tratamiento

We process your data on the following bases: • Contract performance — to provide the platform and its features • Consent — for communications and non-essential cookies • Legitimate interests — to improve the platform, prevent fraud, and analyse usage • Legal obligation — to comply with applicable laws Where we rely on legitimate interests, we consider that the processing is necessary and does not override your rights and freedoms.

6. Cómo usamos tus datos

We use your data to: • Operate and maintain the platform • Crear and manage your account • Personalise content by city and interests • Enable interaction between users • Process payments and subscriptions • Moderate content • Comply with legal obligations We also use your data to: • Measure performance of services and events • Generate metrics for advertisers • Improve recommendations and feed ranking 6.1 Metrics and interactions The platform collects interaction data such as views and clicks on contact actions. We use this data to: • Produce performance statistics for advertisers • Improve content relevance • Understand overall platform behaviour This information is not used for third-party advertising.

7. Compartir datos

We may share your data with: • Infrastructure: Supabase (database), Vercel (hosting) • Pagos: Stripe • Analytics: usage analytics tools Todos partners follow recognised data protection standards. We may also share data when required by law.

8. Transferencias internacionales

Your data may be processed outside the European Economic Area. In those cases, we use appropriate safeguards, such as EU standard contractual clauses.

9. Conservación de datos

We store your data: • While your account remains active • For as long as necessary to meet legal obligations If you delete your account: • Your data will be erased or anonymised • Except where retention is required for legal purposes Technical logs may be kept for up to 60 days.

10. Seguridad de los datos

We implement technical and organisational measures, including: • Encryption in transit • Access controls • Database security policies (RLS) • Secure authentication Even so, no system is 100% secure.

11. Cookies

We use cookies for: • Platform functionality • Usuario preferences • Usage analytics Non-essential cookies are used only with your consent. You can manage your preferences at any time.

12. Contenido de usuario

Content you publish (services, events, comments): • May be visible to the public • May be indexed by search engines You are responsible for: • The accuracy of the information • Having permission to publish any third-party data

13. Decisiones automatizadas

The platform may use algorithms to: • Rank content in the feed • Recommend services and events These measures do not produce legal or similarly significant effects concerning you.

14. Menores

The platform is intended for users aged 16 or over. We do not knowingly collect data from children.

15. Cambios en esta política

We may update this policy from time to time. We encourage you to review this page regularly.

16. Contacto

For questions or requests: contact@mycommunity.living